MARKETING + OPERATIONS + AI
Smarter systems for growing service businesses.
I help small service businesses simplify marketing, lead management, and client follow-up through better systems and practical AI, so less time is spent on repetitive work and fewer opportunities fall through the cracks.
Marketing Systems · Lead & CRM Systems · Client Follow-Up · AI-Assisted Workflows

About Me
I understand both the creative side of a business and the systems that keep it running.
I'm Fabiola Gomez, a bilingual Marketing & Operations professional with more than seven years of experience working with businesses and teams across the U.S., Canada, Mexico, and Latin America.
My career started in journalism, where I learned how to ask the right questions, understand people's needs, research complex topics, and turn information into clear communication.
Since then, my work has expanded across marketing, customer experience, project management, CRM, business operations, content, and process improvement.
Working across all of those areas taught me that many business problems aren't caused by a lack of effort. They're caused by disconnected systems, unclear processes, and too much work being done manually.
That's the problem I now help businesses solve.
Experience that connects strategy with execution.
8+ YEARS
Marketing & business experience
4 MARKETS
U.S. · Canada · Mexico · Latin America
BILINGUAL
English · Spanish
MULTIDISCIPLINARY
Marketing · Operations · CX · Technology
A different perspective on how businesses work.
1
Marketing
Strategy, content, email, social media, websites, campaigns, customer acquisition, and analytics.
2
Operations
CRM, workflows, SOPs, project management, reporting, customer experience, and process improvement.
3
AI
Practical AI-assisted workflows that help reduce repetitive work, organize information, and make existing processes more efficient.
How I work
01 · Understand
I start by understanding how things work today, including what's working, what's frustrating, and where time is being lost.
02 · Simplify
Before adding another tool, we look for ways to make the existing process clearer and easier.
03 · Build
I create practical systems, workflows, templates, and AI-assisted processes your business can actually use.
04 · Improve
We review the system, learn from what's happening, and refine it as your business evolves.