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MARKETING + OPERATIONS + AI

Smarter systems for growing service businesses.

I help small service businesses simplify marketing, lead management, and client follow-up through better systems and practical AI, so less time is spent on repetitive work and fewer opportunities fall through the cracks.

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Marketing Systems · Lead & CRM Systems · Client Follow-Up · AI-Assisted Workflows

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About Me

I understand both the creative side of a business and the systems that keep it running.

 

I'm Fabiola Gomez, a bilingual Marketing & Operations professional with more than seven years of experience working with businesses and teams across the U.S., Canada, Mexico, and Latin America.


My career started in journalism, where I learned how to ask the right questions, understand people's needs, research complex topics, and turn information into clear communication.


Since then, my work has expanded across marketing, customer experience, project management, CRM, business operations, content, and process improvement.


Working across all of those areas taught me that many business problems aren't caused by a lack of effort. They're caused by disconnected systems, unclear processes, and too much work being done manually.


That's the problem I now help businesses solve.

Experience that connects strategy with execution.

8+ YEARS
Marketing & business experience

4 MARKETS
U.S. · Canada · Mexico · Latin America

BILINGUAL
English · Spanish

MULTIDISCIPLINARY
Marketing · Operations · CX · Technology

A different perspective on how businesses work.

1

Marketing

Strategy, content, email, social media, websites, campaigns, customer acquisition, and analytics.

2

Operations

CRM, workflows, SOPs, project management, reporting, customer experience, and process improvement.

3

AI

Practical AI-assisted workflows that help reduce repetitive work, organize information, and make existing processes more efficient.

Practical AI, not AI for the sake of AI.

I believe AI is most valuable when it solves a real operational problem.
That might mean turning client conversations into structured CRM notes, helping a team create consistent follow-ups, repurposing marketing content, analyzing business information, or reducing the manual steps behind a recurring workflow.

The goal isn't to replace the human side of your business. It's to give people better systems so they can spend more time on the work that actually requires them.

How I work

01 · Understand
I start by understanding how things work today, including what's working, what's frustrating, and where time is being lost.

02 · Simplify
Before adding another tool, we look for ways to make the existing process clearer and easier.

03 · Build
I create practical systems, workflows, templates, and AI-assisted processes your business can actually use.

04 · Improve
We review the system, learn from what's happening, and refine it as your business evolves.

Get in Touch

+52 3332203349

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